Texas Health Stephenville earns top score for patient satisfaction in First National Ratings

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STEPHENVILLE (June 1 , 2015) – Texas Health Harris Methodist Hospital Stephenville received the maximum grade of five stars in a rating of patients’ experience of care at almost 3,500 hospitals that is posted on a federal government website.

The scores on the Hospital Compare website of the federal Centers for Medicare & Medicaid Services rate patient perspectives on hospital care from one star (poor) to five stars (excellent). Five Texas Health Resources hospitals ranked among the 251 hospitals nationwide (7 percent of hospitals reviewed) that received five stars, including Stephenville.

“Texas Health Stephenville has a strong commitment to the patient experience,” said Christopher Leu, hospital president. “Our hospital’s rating reflects the emphasis the physicians on our medical staff and our nurses and other employees all place on the care provided to each patient.”

The patient experience ratings are based on data from the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) measures that are included in Hospital Compare. Go to www.medicare.gov/hospitalcompare to see hospitals’ ratings.

A national advocate for transparency and accountability in health care safety and quality, Texas Health last year published its “Quality and Safety Report to the Community: A Transparent Report Card from Texas Health Resources.” Texas Health was the first health system in Texas, and one of only a few in the U.S., that is publicly posting quality, safety and patient satisfaction data, including HCAHPS scores. The Texas Health scorecards are based on independent, nationally recognized clinical indicators. Go to www.TexasHealth.org/Quality-Reports to view the report.

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